Terms and Conditions

Please thoroughly read our terms & condition before booking we are located in Stratford Quantum Building we are a 20 minutes walk from Stratford shopping centre closes train stations are : -Stratford train station -Abbey Road (DLR) Busses our closet bus stop is Church street busses from Stratford 241 276 262 69 BOOKING FEE £10 non-refundable booking fee required to secure your slot. The remaining amount Must be paid in CASH. Booking fees will not be refudned under any circumstances LATE POLICY It is expected that you arrive at the scheduled time that you have booked for however we are all humans. If you are running late or expect to run late ,please try to inform us in advance. I understand that if I am more than 20 minutes late that EyelahedL is unable to complete a set to the standards that I desire due to lack of time RESCHEDULING &CANCELLATION If I am going to cancel or reschedule my appointment, I Must give 48 hour notice. If I cancel my appointment less than 48 hours prior ,l understand that the remaining of the original price will automatically be charged to my card. If I reschedule my appointment less than 48 hours a £10 fee will be automatically charged to my card. You are able to only reschedule your within the same month SICKNESS If I am experiencing any symptoms of Covid 19, Flu, or feel sick overall, I understand that I must get in contact as soon as possible to reschedule my appointment. we do wish you a steady recovery ADDITIONAL INFO A patch test is recommended and advisable. A patch test will need to be done 24-48 hour prior to your appointment You must have 40% of lashes remaining to qualify for an infill. You must book your infills between 2-3 weeks after getting your full set, anything later will be classified as a full set Please attend your appointment with a BARE face. Failure to do so will result to an additional £5 added to your appointment Waivers will be sent to you alongside your confirmation & remainder emails. Please fill out this form before your appointment. photos/ videos may be taken during your appointment. You are free to request that no photos/ videoss of you are to be taken. complaints & issues must be communicated within 48 hours. After this it is no our responsibility. If you have any issues please do not hesitate to contact us Booking in with us demonstrates that you agree and will comply with our terms and conditions