Terms and Conditions

Absolutely! Here's a more enriched, professional, and uniquely worded version of the **Terms and Conditions** for your mobile massage business **PureTouch.com**, with improved tone, clarity, and detail: --- # **Terms and Conditions – PureTouch.com** ## 1. Overview Welcome to PureTouch.com. By booking any mobile massage service through our platform, you acknowledge and agree to the terms outlined below. These conditions are designed to ensure a safe, respectful, and high-quality experience for both our clients and therapists. Please review them carefully prior to confirming your appointment. ## 2. Definitions - **Client**: The individual booking and receiving massage therapy through our platform. - **Therapist**: A fully qualified, independent professional providing mobile massage services. - **Booking**: A confirmed service appointment arranged via our platform. - **PureTouch**: Refers to PureTouch.com and all services offered through our website or any affiliated applications. ## 3. Our Services PureTouch.com facilitates the connection between clients and licensed massage therapists who offer a range of therapeutic treatments in the comfort of your home. We ensure all therapists listed on our platform are vetted, certified, and insured, but please note that therapists operate as independent professionals and are not employees of PureTouch. ## 4. Booking and Payment Terms - All appointments must be scheduled via PureTouch.com. - Full payment is required at the time of booking to secure your chosen time slot. - We accept major credit/debit cards and secure online payments. - Service fees may vary depending on treatment type, therapist availability, and travel distance. These fees will be clearly displayed before confirming your booking. ## 5. Cancellation and Refund Policy We understand that plans can change. Please review our cancellation terms: - **Cancellations over 24 hours in advance**: Full refund. - **Cancellations between 12–24 hours**: 50% of the total service fee will be refunded. - **Cancellations within 12 hours of appointment**: No refund will be issued. In rare cases of therapist cancellation, a full refund or complimentary rescheduling will be offered. ## 6. Client Responsibilities To ensure a smooth and comfortable experience, clients are expected to: - Provide a clean, safe, and quiet space for the treatment. - Ensure access to basic amenities (e.g., water, heating, and sufficient lighting). - Communicate any medical conditions, allergies, or recent injuries prior to treatment. - Supply clean towels if requested, and allow the therapist space to set up their equipment. PureTouch reserves the right to refuse service if the environment is deemed unsafe or unsuitable. ## 7. Therapist Standards and Conduct All therapists working with PureTouch must: - Hold recognized qualifications in massage therapy and be fully insured. - Pass identity and background checks, including an enhanced DBS (where applicable). - Maintain a professional, courteous, and respectful manner at all times. We expect the same level of respect from clients. Any inappropriate behavior will result in immediate termination of the session and may lead to a permanent ban from our platform. ## 8. Liability Disclaimer While we work diligently to ensure a high-quality and safe service, PureTouch.com is not liable for: - Personal injury or adverse reactions sustained during or after a session. - Theft, loss, or damage to personal property. - Actions or omissions of independent therapists outside of PureTouch’s control. Clients are advised to consult with their healthcare provider before receiving any bodywork if they have existing medical concerns. ## 9. Confidentiality and Privacy We are committed to safeguarding your personal data. Any information provided during the booking or treatment process is handled in accordance with our Privacy Policy, available on our website. We do not share your details with third parties without your consent. ## 10. Amendments to Terms These Terms and Conditions may be updated periodically to reflect changes in our services, legal requirements, or business practices. Clients will be notified of any significant changes, and continued use of our platform constitutes acceptance of the revised terms. --- If you’d like a Romanian version or want this turned into a downloadable document (PDF, DOCX), just say the word!