When booking based on hair length; short is above the chin, medium is then up to the shoulder/slightly longer if fine density, anything more book for long. This ensures I know what to expect and enough time is allocated for your personal experience. We will go over your expectations at the beginning of the appointment, if you’d like to chat beforehand please feel free to book an initial consultation. All new colour clients/lapsed by 6 months will need an allergy test prior to service. This is responsibility of the client to book prior to colour. Once we’re on the same page and see the goal we will proceed appropriately with your appointment and you can chill with a hot or cold drink.

Allergy test must be performed at least 48 hours prior to appointment or the service will be cancelled.

I like to ensure I use my time efficiently for the benefit of both of us. Any changes to bookings need to be discussed prior to appointment as the time for a root colour and a full head of highlights are extremely different as is a dry cut and a restyle cut & blowdry.

Failure to communicate could result in late cancellation fee being charged. A percentage of the partial or full appointment cost will be charged based on the portion cancelled. Small adjustments are of course fine on the day however please let me know if we’re really switching things up! This ensures we can both be stress free during your appointment.