Cancellations & Rescheduling
- Please give at least 24–48 hours' notice to cancel or reschedule (choose your preference).
- Late cancellations or missed appointments may result in no service.
- Repeated no-shows may require full payment upfront for future bookings.
Lateness Policy
- Please arrive on time for your appointment.
- Arrivals more than 10–15 minutes late may result in a shortened service or cancellation with loss of deposit.
Fixes/Issues
- If you experience any issues, please contact us within 48 hours for a complimentary fix (where appropriate).
- Fixes are at the discretion of the technician and must be booked in advance.
Patch Tests
- Patch tests are required for certain treatments (e.g., tinting, lash lifts) at least 24 hours before your appointment.
- Failure to attend a patch test may result in refusal of treatment.
Health & Safety
- Please inform us of any allergies, medical conditions, or recent procedures.
- LBL reserves the right to refuse a service if it may compromise your health or our safety standards.
Personal Belongings
- LBL is not responsible for loss or damage to personal items during your visit.
Photos & Social Media
- With your consent, we may take photos of your treatment results for social media or marketing.
- You may request not to be photographed.
Prices & Policies
By booking with LBL, you agree to abide by our Terms & Conditions.