Terms & Conditions

• Please give at least 24–48 hours' notice to cancel or reschedule (choose your preference).
• Late cancellations or missed appointments may result in no service.
• Repeated no-shows may require full payment upfront for future bookings.

• Please arrive on time for your appointment.
• Arrivals more than 10–15 minutes late may result in a shortened service or cancellation with loss of deposit.

• If you experience any issues, please contact us within 48 hours for a complimentary fix (where appropriate).
• Fixes are at the discretion of the technician and must be booked in advance.

• Patch tests are required for certain treatments (e.g., tinting, lash lifts) at least 24 hours before your appointment.
• Failure to attend a patch test may result in refusal of treatment.

• Please inform us of any allergies, medical conditions, or recent procedures.
• LBL reserves the right to refuse a service if it may compromise your health or our safety standards.

• LBL is not responsible for loss or damage to personal items during your visit.

• With your consent, we may take photos of your treatment results for social media or marketing.
• You may request not to be photographed.

By booking with LBL, you agree to abide by our Terms & Conditions.