If you need to cancel your appointment, please let me know within 48 hours prior & I will reschedule without a new deposit. Under 48 hours will result in a lost deposit & any new appointments will not be booked without another one. Any cancellation within 24 hours will result in a £20 cancellation fee.

Please come to your appointment makeup free. Please don’t curl your lashes for up to one week prior to appointment. Make sure there’s no mascara on your Lashes or moisturiser under your eyes, this helps boost your retention & makes the tape application smooth. Make sure to stay hydrated after your skincare appointment. To give the best hydration to your skin. Don't get your Brows wet & avoid wearing makeup on or around freshly waxed Brows for up to 48 hours prior to your treatment. Don't get your Lashes wet for up to 48 hours after appointment - Brush them Daily, without over brushing, picking or pulling them. Clean your Lashes 3/4 a week - may differ if you wear makeup often or have oily skin.

Mini infills are only valid if it's been 7 days or under since your last Lash Appointment. These appointments are used to top up existing Lashes, not removing outgrown, just adding for more volume.

Infills are usually booked between 2-3 weeks since your Last Appointment - If you arrive to your appointment with less than 50% of your Lashes left, you will be charged for a Full Set. Anything after 3 weeks will be classed as a new set.

Maintenance for infills are recommended 2-3 weeks after your appointment, Lash Lifts 6-8 weeks & Brow Lamination 6-8 week. We are here to help any enquiries pre/post treatment to give you the best experience out of your service. Please contact us for further advice or assistance & we are always here to help!