• A £10 non-refundable deposit is required to secure your appointment.
• Deposits are taken at the time of booking, with the remaining balance due on the day of your appointment.
• Bookings can be made via Instagram DM or Solo (linked in bio)
Cancellations & No-Shows• Please provide at least 24 hours’ notice if you need to cancel or reschedule your appointment.
• Late cancellations or no-shows will be charged 100% of the service price.
• Failure to pay outstanding cancellation fees will result in being unable to book with me in the future.
• I understand emergencies happen and will always consider situations on a case-by-case basis, however please inform me as soon as possible.
Artist Cancellations• In the rare event that I need to cancel your appointment, your deposit will either be refunded or carried over to a future booking, depending on your preference.
• Once a deposit has been refunded or transferred, this matter is considered resolved and does not affect future bookings.
Lateness Policy• Please arrive on time to your appointment.
• If you are more than 15 minutes late, I may not be able to complete your full service and your deposit will be forfeited.
• If you know you are running late, please contact me as soon as possible so I can advise whether we can still go ahead.
Infills on Other Nail Technicians’ Work• I do not offer acrylic infills on work completed by other nail technicians.
• If you arrive with nails done elsewhere, this will be treated as a removal + new set and charged accordingly.
• If you are unsure what service to book, please message me before booking.
• Failure to book the correct service does not entitle you to a refund.
Incorrect Bookings• It is the client’s responsibility to ensure the correct service is booked.
• If an incorrect service is booked and there is not enough time to complete the correct service, the appointment may need to be cancelled and the deposit will be forfeited.
Policy Acknowledgement• By booking an appointment, you confirm that you have read, understood, and agreed to all policies above.