Terms and Conditions

AGE POLICY: Age policy : Age 16 & Under - ID upload (Parent&Child) & Parent/Career present at appointment. If not present on arrival you will be turned away, having to book again. •Age 17 & Over - ID Upload and consent for themselves 17+ ORAL PIERCINGS 18+ DERMALS IF YOU BOOK THESE SERVICES NOT FOLLOWING AGE POLICY YOU WILL NOT BE REFUNDED. SAME DAY CANCELLATION: You will need to rebook new appointment as notice is 48 hours. 48 hours before the appointment you can reschedule for another day/time. If you’d like to cancel your deposit will not be refunded. After 48 hours you will not be able to reschedule unless you rebook. NO SHOWS: 50% of total taken from card as time wasted. APPOINTMENT CONFIRMATION: Once appointment has been confirmed you’ll receive a receipt and confirmation email where you’ll fill out a consultation form. Without the consultation form filled I will refuse service. Once confirmation is filled out just arrive to your appointment, can’t wait to see you🥰. LATENESS FEES: Please ensure your on time as I am strict planning your journey from beforehand. Every client has a 15 minute time period. 5 Minutes - £5 10 Minutes - £10 15 Minutes - Cancelled, you will have to rebook. LATENESS WILL NOT BE ACCEPTED! PAYMENT METHOD: Cash only, no change please bring exact amount. EMERGENCY SLOTS/OUT OF HOURS: Additional fee of £15, Out of hours are any appointments before 12am and After 7pm.