Terms & Conditions

Appointments

• All clients must pay a non-refundable 50% deposit to secure a treatment booking. The deposit is deducted from the total on the day of your treatment.

• Please do NOT attend the clinic for an appointment if you are unwell. If you are unsure, please call and discuss. Many treatments are contraindicated if you are unwell; this includes colds, cold sores, or local skin infections.

• A Prescriber consultation MUST be booked prior to your Line Reducer appointment. Failure to do so will result in the cancellation of your appointment and loss of deposit. This is a £35 appointment that gets deducted from your total treatment. 

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Late Arrivals

• Please try and contact us if you know you are going to be delayed (if safe to do so). Any arrivals 10 minutes later than your booked appointment time will need to be rescheduled.

​ Cancellation and Failing to attend your appointment

• We remind clients that in order to cancel or reschedule your appointment, we ask for 72 hours' notice. After this period, you will be charged for the full treatment price. ​

Children

• You must be a minimum of 18 years old and bring photographic ID to your appointment on the day.

• Please do not bring children to the salon unless they are old enough to be left unsupervised.

• Children will not be allowed to accompany you into the treatment rooms.

​ Packages

• All packages are to be paid in full before treatment commences.

• All packages and treatments are non-refundable and non-transferable

Forms

• Once you've booked your appointment, you will receive an email within 48 hrs with a consent form to complete and return before your appointment.