Terms and conditions for Silk Skin wax specialist

1. Deposit

A 30% deposit is required to secure all treatments and packages.
Deposits are non-refundable, but can be transferred to a future appointment if you reschedule with at least 24 hours’ notice. Deposit transfers are valid for up to 4 weeks from the original appointment date.

2. Booking Confirmation & Payment Deadline

After booking, you will receive a confirmation email with all the details of your appointment: date, time, location, and how to pay your deposit.
Payment (deposit or full amount) must be made within 12 hours of receiving the confirmation email.
For same-day appointments, a deposit or full payment is required immediately after booking.

3. Late Arrivals & No-Shows

Arriving more than 15 minutes late may result in a shortened or cancelled appointment, and your deposit may be forfeited.
Same-day changes are allowed, but rescheduling or cancelling less than 24 hours before your appointment will result in loss of deposit.

4. Health & Safety

For your safety, you must complete a consultation form before your first appointment.

Please inform us of any allergies, skin conditions, recent treatments, or medical history that may affect your waxing service.

If you have sunburn, recent tanning, broken skin, or certain medical conditions, we may need to postpone your treatment.

If you are unsure whether you can be waxed safely, please contact us before booking.

5. Patch Tests

A patch test is required for Korean Lash Lift, Brow Lamination and Tinting. This must be carried out a minimum of 48 hours before your appointment

no exceptions.

If a patch test has not been completed in time, we reserve the right to cancel or reschedule your appointment for your safety. We appreciate your understanding, as this is a non-negotiable policy designed to protect you.

To book your patch test or for any questions, please get in touch with us before your appointment date

6. Children & Guests

For everyone’s comfort and safety, I kindly ask that you attend your appointment alone. The room is quite small, so unfortunately there isn’t space for prams, and it can be unsafe for children under 12. As a mum myself, I completely understand how tricky this can be, but at the moment I don’t have the right space to welcome little ones. Hopefully in the future this will change

7. Aftercare

Following the correct aftercare advice is essential to maintaining your results and keeping your skin and lashes in the best possible condition.

Specific aftercare instructions for your treatment, whether Waxing, Korean Lash Lift, or Brow Lamination, will be provided to you after your appointment.

Please note that Silk Skin Wax Specialist is not responsible for any adverse reactions or results caused by failure to follow the aftercare advice given.

8. Refunds

We do not offer refunds for completed treatments.

If you experience any issues, please contact us within 24 hours so we can assist you.

9. Location Information

We are located at:

📍Within WOW Beauty, Room 25A

8 Aerodrome Road, Colindale, NW9 5QF

Please note:

There is no reception desk in this shared space.

When you arrive, ring number 25, then wait in the community waiting area.

We will call you in as soon as we are ready.

10. Privacy Policy

Your personal details, consultation forms, and medical information are kept strictly confidential and will never be shared without your consent.

11. Agreement

By booking an appointment with Silkskin Wax Specialist, you confirm that you:

Have read and understood these Terms & Conditions.

Have disclosed any relevant health information.

Agree to follow all aftercare instructions provided.

Silk Skin wax specialist

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Aftercare

8 Aerodrome Rd, Wow Beauty ,Colindale, London, NW9 5QF, GB

07418 610859

Monday: 10:00 - 19:00 · Wednesday: 11:00 - 19:00 · Friday: 10:00 - 19:00 · Sunday: 11:00 - 18:00

Silk Skin wax specialist

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Silk Skin wax specialist

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Terms & Conditions

1. Deposit

A 30% deposit is required to secure all treatments and packages.
Deposits are non-refundable, but can be transferred to a future appointment if you reschedule with at least 24 hours’ notice. Deposit transfers are valid for up to 4 weeks from the original appointment date.

2. Booking Confirmation & Payment Deadline

After booking, you will receive a confirmation email with all the details of your appointment: date, time, location, and how to pay your deposit.
Payment (deposit or full amount) must be made within 12 hours of receiving the confirmation email.
For same-day appointments, a deposit or full payment is required immediately after booking.

3. Late Arrivals & No-Shows

Arriving more than 15 minutes late may result in a shortened or cancelled appointment, and your deposit may be forfeited.
Same-day changes are allowed, but rescheduling or cancelling less than 24 hours before your appointment will result in loss of deposit.

4. Health & Safety

For your safety, you must complete a consultation form before your first appointment.

Please inform us of any allergies, skin conditions, recent treatments, or medical history that may affect your waxing service.

If you have sunburn, recent tanning, broken skin, or certain medical conditions, we may need to postpone your treatment.

If you are unsure whether you can be waxed safely, please contact us before booking.

5. Patch Tests

A patch test is required for Korean Lash Lift, Brow Lamination and Tinting. This must be carried out a minimum of 48 hours before your appointment

no exceptions.

To book your patch test or for any questions, please get in touch with us before your appointment date

6. Children & Guests

7. Aftercare

Following the correct aftercare advice is essential to maintaining your results and keeping your skin and lashes in the best possible condition.

Specific aftercare instructions for your treatment, whether Waxing, Korean Lash Lift, or Brow Lamination, will be provided to you after your appointment.

Please note that Silk Skin Wax Specialist is not responsible for any adverse reactions or results caused by failure to follow the aftercare advice given.

8. Refunds

We do not offer refunds for completed treatments.

If you experience any issues, please contact us within 24 hours so we can assist you.

9. Location Information

We are located at:

📍Within WOW Beauty, Room 25A

8 Aerodrome Road, Colindale, NW9 5QF

Please note:

There is no reception desk in this shared space.

When you arrive, ring number 25, then wait in the community waiting area.

We will call you in as soon as we are ready.

10. Privacy Policy

Your personal details, consultation forms, and medical information are kept strictly confidential and will never be shared without your consent.

11. Agreement

By booking an appointment with Silkskin Wax Specialist, you confirm that you:

Have read and understood these Terms & Conditions.

Have disclosed any relevant health information.

Agree to follow all aftercare instructions provided.

Silk Skin wax specialist

Home

Book now

Gift card

Terms and Conditions

Info

About Me

FAQ

Reviews

Aftercare

8 Aerodrome Rd, Wow Beauty ,Colindale, London, NW9 5QF, GB

07418 610859

Monday: 10:00 - 19:00 · Wednesday: 11:00 - 19:00 · Friday: 10:00 - 19:00 · Sunday: 11:00 - 18:00