Cancellation & Appointment Policy • Cancellations within 48 hours: You will be charged 50% of the service fee. • Same-day cancellations: You will be charged 100% of the service fee. Late Arrivals: • If you are 15+ minutes late, a £10 late fee will apply. • If you are 20+ minutes late, your appointment will be cancelled and 50% of the service fee will be charged. Brow Tinting Patch Test: • A patch test is required on the day of your appointment. • Select the ‘Patch Test’ service when booking—this will take place 30 minutes before your scheduled service time.
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