Terms and Conditions

Terms and Conditions Welcome to Aboj Studio. We are delighted to have you visit our website and appreciate your interest in our services. By booking with us, you agree to the following terms and conditions, designed to ensure a smooth and enjoyable experience for all our clients. 1. General Information 1.1. Aboj Studio is a professional hair studio based in London, specialising in bespoke hairstyling services, workshops, and hair education. 1.2. These Terms and Conditions apply to all bookings, purchases, and interactions with Aboj Studio. 1.3. The terms “we,” “us,” and “our” refer to Aboj Studio, while “you” refers to our valued clients. 2. Booking and Appointments 2.1. Appointments can be booked online or through the contact information provided on our website. 2.2. A non-refundable deposit of £40 is required to confirm all bookings. This deposit will be applied towards the total cost of your appointment. 2.3. Please note that appointments are subject to availability. We recommend booking in advance to secure your preferred date and time. 3. Cancellations and Rescheduling 3.1. We kindly ask that you provide at least 48 hours’ notice if you need to cancel your appointment. 3.2. Cancellations made with less than 48 hours’ notice will incur a fee equal to 50% of the total service cost. 3.3. Rescheduling is permitted up to 24 hours before your appointment and is subject to availability. 4. Services 4.1. Our range of services is designed to cater to all hair types, with a focus on providing exceptional care and expertise. 4.2. Service details, including pricing, are available on our website and are subject to change. 4.3. We strive to accommodate your preferences and specific needs, but we reserve the right to decline services that fall outside of our policies or expertise. 5. Payment Terms 5.1. We accept payment via cash, bank transfer, or card. 5.2. The remaining balance after your deposit is payable on the day of your appointment. 5.3. Please ensure payment is made promptly to avoid any additional fees. 6. Studio Policies 6.1. To maintain a relaxing environment, we kindly ask that you do not bring additional guests or children unless agreed in advance. 6.2. Punctuality is greatly appreciated. If you arrive more than 15 minutes late, we may need to reschedule or cancel your appointment, and the deposit will be forfeited. 7. Workshops 7.1. Workshop bookings are non-refundable but may be transferred to another attendee with prior notice. 7.2. While we take every precaution to ensure a safe learning environment, Aboj Studio cannot be held responsible for any personal injury or loss incurred during workshops. 8. Refunds and Feedback 8.1. Due to the nature of our services, refunds cannot be issued for completed appointments. 8.2. If you are dissatisfied with your service, please contact us within 24 hours, and we will work with you to address your concerns. 8.3. Products purchased are non-refundable unless they are found to be faulty. 9. Privacy 9.1. Your privacy is important to us. Please refer to our Privacy Policy for details on how we handle your personal information securely and responsibly. 10. Liability 10.1. We kindly ask that you inform us of any allergies or sensitivities before your appointment to ensure the safe application of products. Aboj Studio is not liable for reactions caused by undisclosed conditions. 10.2. Personal belongings brought to the studio remain your responsibility. Aboj Studio cannot accept liability for lost or damaged items. 11. Changes to Terms 11.1. Aboj Studio reserves the right to update these Terms and Conditions periodically. Please check our website for the most up-to-date version. 12. Governing Law 12.1. These Terms and Conditions are governed by the laws of England and Wales.