Terms and Conditions

Before any treatment can commence, it is essential to provide a complete medical history and sign a consent form.

Laser treatments are exclusively available to individuals aged 18 and older. Please note that these treatments cannot be performed on pregnant individuals. If you become pregnant during your course of sessions, we will pause your treatments until after your pregnancy. For details on obtaining a refund, please refer to our refund policy outlined below. Treatments may be resumed at least three months post-delivery.

Certain medications may affect your eligibility for laser treatment. We kindly ask that you bring a list of any medications you are currently taking to your consultation.

To secure your appointment, we charge an upfront payment of £20, Please be aware that if you do not attend your scheduled appointment without prior notification, you will forfeit your payment, and no refund will be issued.

Certain Laser treatmenrs cannot be performed on tattooed areas, as this may result in adverse reactions such as burns. It is your responsibility to adhere to precautionary measures and post-treatment care. We reserve the right to refuse treatment if you arrive unshaven in the treatment area, have a sun tan, or have applied any products to the skin being treated. Sessions will be forfeited if guidelines are not followed. Care instructions will be provided during your initial patch test and consultation. Adhering to these guidelines is crucial for ensuring your safety and the effectiveness of your treatments. This is a collaborative effort between you and our laser technicians. Should you have any concerns regarding your treatment, please do not hesitate to contact us for assistance.

Failure to attend an appointment without notifying our team will result in the loss of that session. Rescheduling or cancelling appointments within 48 hours of the scheduled time will incur a fee.

Courses of treatments are generally non-refundable. However, under extenuating circumstances, if you are unable to continue treatment, a refund for the remaining sessions may be arranged. The refund amount will be determined by subtracting the cost of any completed sessions from the total package price, factoring in any promotional offers available at the time of purchase.

Please note that we do not provide childcare facilities at our clinic. we strongly advise against bringing children, family, or friends who do not have a scheduled appointment. We recommend making appropriate arrangements in advance. our staff cannot assume responsibility for supervising others. Children are not permitted in the laser treatment room.