Terms & Conditions Booking & Deposits: Appointments can be made via the website or Instagram DM A non-refundable deposit is required to secure all bookings. The remaining balance must be paid in cash on the day of your treatment. Late Arrivals: Please inform if you expect to be late. A 10-minute grace period is allowed. Arriving later than 10 minutes may result in a shortened treatment or loss of your appointment slot due to scheduling conflicts. If the slot is lost, a new booking will be required without refund of the initial deposit. Cancellations & Rescheduling: Please notify at least 48 hours in advance to cancel or reschedule. Cancellations made less than 48 hours before, or no-shows, will result in forfeiting your non-refundable deposit. No-contact or no-shows will be banned from future bookings. Contact: Contact via Instagram DM. Please allow 24-48 hours for a response; all enquiries will be replied to as soon as possible.