Terms and Conditions

1. Booking and Cancellation: Appointments must be booked in advance. • A minimum of 24 hours’ notice is required to cancel or reschedule. Cancellations made within 24 hours may incur a fee. 2. Payment: • Payment is due at the time of service, via accepted online payment methods. • Deposits may be required for certain bookings. 3. Travel Fees: • Travel fees may apply for locations outside a specified radius, which will be confirmed at the time of booking. 4. Health and Safety: • Clients must inform the technician of any allergies, infections, or medical conditions prior to the appointment. • Services may be refused if deemed unsafe or unsuitable. 5. Arrival and Environment: • The client must provide a clean and safe environment for the service. • Please ensure pets are kept away during the appointment. 6. Late Arrivals: • If the technician is late, the client will be informed, and the service will proceed as scheduled if possible. 7. Refunds: • No refunds will be issued after the service has been completed unless there is a fault with the service provided.