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Referral Scheme
Why it Works:
Word of mouth is one of the most powerful tools in the beauty industry. Your happy clients are your best ambassadors - they love recommending you to their friends and family. By setting up a referral scheme, you’re encouraging this natural behaviour and rewarding clients for spreading the word.
People trust recommendations from people they know, especially when it comes to personal services like beauty and wellness. Offering an incentive makes referring even more appealing and gives new clients a reason to try you out. It’s a win-win - your loyal clients feel valued, and their friends get a warm introduction to your business.
How it Works:
Solo makes setting up a referral scheme quick and easy. You can decide on the rewards for both the referring client and the new client, such as a percentage or monetary discount. For example, you could offer 10% off their next service for both parties.
Once enabled, Solo tracks referrals automatically, sends reward notifications to your clients via email or SMS, and keeps you updated. There’s no manual admin - just happy clients bringing in more happy clients!
Setup:
Go to Menu > Marketing Tools > Client Referral Scheme.
Toggle on the scheme and customise the rewards for both referrers and their friends.
Solo will handle the notifications and track the referrals for you.
Promote your referral scheme in person or on your socials. Highlight the benefits, keep it aligned with your brand style, and celebrate clients who refer others. It’s not just about gaining clients - it’s about growing a supportive and enthusiastic community.