Terms and Conditions

If you dont see a date available please direct message as I may have cancellations. With your booking, you agree to the below. All new clients must book a patch test / consultation at least 24 hours prior to their first appointment. This is compulsory to ensure your safety. To book your appointment you will be charged a non-refundable booking fee of 50% of your chosen treatment, this will be deducted off the final payment. If you need to cancel or reschedule please do so 48 hours before your appointment. If you reschedule your booking fee will move to the next appointment. If you cancel, your booking fee will NOT be refunded. If you cancel within 48 hours of your appointment you will be charged 75% of the treatment cost. If you cancel or no show within 24 hours of your appointment you will be charged 100% of the treatment cost. If you do not show, you will be required to pay upfront. If you wish to book again. Please make sure to arrive in time for your appointment. I only have a certain amount of time scheduled for each client, being late results to a shortened appointment time, however full price of the appointment will be charged. Please arrive without makeup and with clean lashes. Makeup removal takes time, the more time I have to spend cleaning your lashes, the fewer extensions I can apply in the time booked. Please make sure to follow aftercare instructions. I offer a 72 hours guarantee, after this time I won't be able to offer a free correction. I offer no refunds under any circumstances. You must have at least 40% of extensions on at the time of the infill regardless. Any client with less than 40% of extensions will be charged a full set price which will be discussed at the beginning of the service. Due to the high quality of products I use, I will not infill another technicians work. A removal and full set would be required in this instance.