A non refundable 50% booking fee is due in order to secure your appointment. Without this booking fee your appointment is not confirmed. This will be deducted from your overall appointment cost on the day.
Any appointment changes or cancellations, must be made within 24hrs of your appointment. This can be done through your original confirmation email or messaging Suzie direct. Changes can be made twice before a new booking fee is required.
Failure to provide 24hrs notice will result in the 50% booking fee being kept, to compensate the missed appointment time.
Failure to notify, or communicate a complete "no show" the full amount of your appointment will be charged to the card saved on record.