Last updated: October 2025
Welcome to Beautees Lash and Brow Studio. By booking an appointment with us, you agree to the following terms and conditions. Please take a moment to read them carefully before your visit.
1. Appointments & Booking
- All appointments can be made online through our booking system.
- Please ensure your contact details are correct when booking so we can confirm your appointment or get in touch if needed.
- No payments are taken online — all payments are made in person at your appointment.
2. Cancellations & Late Arrivals
- We require at least 24 hours’ notice if you need to cancel or reschedule your appointment.
- Cancellations made with less than 24 hours’ notice will incur a charge of 50% of the service price, payable before your next booking can be made.
- If you arrive late, we may need to shorten or reschedule your appointment to avoid impacting other clients.
- “No shows” will also be charged 50% of the service price.
3. Patch Tests
- A patch test is required at least 48 hours before any LVL treatment.
- If you have not had a patch test with us within the last 6 months, or if your health or medication has changed, you must book a new test.
- Clients who arrive without completing the required patch test will not be able to proceed with the treatment and may still be charged.
4. Age Restrictions
- Clients must be 16 years or older for all lash and brow services.
- A parent or guardian must give consent for anyone under 18.
5. Health & Safety
- Please inform your therapist of any allergies, eye infections, skin sensitivities, or medical conditions before your treatment.
- Beautees Lash and Brow Studio reserves the right to refuse service if a treatment may not be safe or suitable for you.
6. Aftercare
- Proper aftercare is essential for maintaining your results and lash/brow health. Your therapist will provide aftercare advice during your appointment.
- Beautees Lash and Brow Studio is not responsible for results affected by failure to follow aftercare instructions.
7. Personal Belongings
- Please keep personal items safe during your visit. We cannot be held responsible for any lost or damaged belongings.
8. Changes to These Terms
- Beautees Lash and Brow Studio may update these terms from time to time. Any changes will be posted on this page with an updated date.
9. Contact
If you have any questions about these Terms & Conditions, please get in touch.