We send text reminders ahead of your appointment. If you need to reschedule or cancel, please notify us at least 24 hours in advance. This allows us to offer the time slot to clients on our waitlist. Your deposit is transferable as long as we receive at least 24 hours' notice for any changes to your appointment.
Proper aftercare is essential for optimal retention. If the aftercare instructions are not followed, it may impact the results. While we do not offer refunds, please reach out to us if you experience any issues, and we'll be happy to work with you to resolve the situation.
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