Welcome to Beauty by Larna. These Terms and Conditions outline the rules and regulations for the use of my website and services related to lash and brow treatments. By booking an appointment, browsing the website, you agree to comply with and be bound by the following terms. Appointments & Cancellations Booking: Appointments can be booked online, via phone, or in person. A deposit may be required to secure your booking. Cancellations: I require at least 24 hours’ notice for cancellations or rescheduling. Cancellations made with less than 24 hours’ notice may result in a cancellation fee of 25% of the treatment that was booked. No-Shows: Clients who miss appointments without notice will be charged a fee 50% of the service cost and may be restricted from future bookings. Late Arrivals If you are attending your appointment at my address, please arrive on time to ensure the full duration of your service. Arrivals more than 10-15 minutes late may result in a shortened service or cancellation, with applicable fees. For mobile appointment: I add 10-15 minutes onto the treatment time to allow for any possible traffic issues when travelling to you address. Refund Policy I do not offer refunds for services rendered. If you are unsatisfied with your service, please contact me within 72 hours so I can address your concerns. Health & Safety Clients must inform me of any eye conditions, skin sensitivities, or allergies prior to their appointment. I reserve the right to refuse service if we believe it may pose a risk to the client’s health or safety. Our tools and equipment are sanitized after every client to ensure proper hygiene. Children & Guests Due to the nature of our services and for safety reasons, I kindly ask that whilst I am completing your treatment Children and guests are away from the products that i am using aswell as yourself (the client). This is to prevent any possible injuries to yourselves or reactions to materials used. Intellectual Property All content, images, logos, and text on this website are the property of Beauty by Larna and may not be copied, reproduced, or distributed without permission. Liability Beauty by Larna and is not liable for any allergic reactions, injuries, or damages resulting from services rendered. Clients accept full responsibility for their personal results following services. A skin test is completed at least 48 hours before appointment is booked, if a reaction occurs, I will not be carrying out the service you were wishing for. Changes to Terms I reserve the right to update or change these Terms and Conditions at any time without prior notice. Any changes will be posted on this page with an updated effective date. Contact Us If you have any questions about these Terms and Conditions, please contact us at: 📧 Email: Beautybylarna@gmail.com 📞 Whatsapp: 07511080828 📍 Address: Sleaford based- Mobile
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