If you need to cancel or reschedule your appointment, please notify me at least 48 hours before the appointment. Cancellations or reschedules with less than 48hours’ notice will result in a late fee, which is equal to 50% of the scheduled service.
To respect the time of clients and staff, we ask you to be on time for your appointment. Clients who arrive more than 15 minutes late will be required to pay a late fee. Clients who arrive more than 30 minutes late will forfeit their appointment and need to reschedule.
If you do not show up for an appointment, you will be charged 100% of the missed service.
We reserve the right to cancel an appointment. Should such a cancellation occur within 48 hours prior to your appointment time, a new appointment will be scheduled without additional fees, based on availability.
Appointments are of high importance and keeping scheduled bookings helps keep costs low for you. We realise that unforeseen circumstances might require schedule adjustments. If you need to cancel an appointment, we request at least 48 hours’ notice,