If cancelling or rescheduling your appointment for any reason, please provide a minimum of 48 hours notice.
Failure to do so will result in a booking fee which is 50% of the service cost being chased. If you arrive more than 15 minutes to your appointment you may be turned away and you will not be given the option of rescheduling without the booking fee of the missed appointment paid.
In terms of you not showing up to your appointment and not contacting myself, the full service cost will be requested and expected to be paid to clear your balance. This must be paid before attempting to request a future appointment or you will unfortunately be declined treatment.
WHEN BOOKING IN WITH ME YOU ARE AGREEING TOO MY POLICIES
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