At Belle âme lash & brows, we strive to provide excellent service and ensure the satisfaction of our valued clients. We understand that circumstances may arise where you need to cancel or reschedule your appointment. To maintain fairness and efficiency in our scheduling process, we have implemented the following policy: ☑️ We kindly request a minimum of 24 hours' notice for any appointment changes or cancellations. This allows us to accommodate other clients who may be on our waiting list. Failure to provide a minimum of 24 hours' notice or failure to show up for your appointment will result in a cancellation fee. ☑️ Cancellation Fees: Appointments canceled or rescheduled with less than 24 hours' notice will incur a cancellation fee equal to 30% service charge. The cancellation fee will be charged to the credit card on file or will be required to be paid before booking any future appointments. ☑️ Late Arrivals: We understand that unforeseen circumstances may cause you to arrive late for your scheduled appointment. However, in order to respect the time of our clients, we may need to modify or shorten your appointment to accommodate other scheduled clients. In such cases, the full service fee will be charged, and you will receive the remaining time of your appointment. ☑️ No-Show Policy: A "no-show" is defined as a client who fails to arrive for a scheduled appointment without prior notification. Clients who fail to show up for their appointment will be considered a no-show and will be charged the full 100% service fee. Future appointments may require a prepayment or credit card reservation to secure the booking. ☑️ No-Show Policy: A "no-show" is defined as a client who fails to arrive for a scheduled appointment without prior notification. Clients who fail to show up for their appointment will be considered a no-show and will be charged the full 100% service fee. Future appointments may require a prepayment or credit card reservation to secure the booking. ☑️ Emergency Situations: We understand that emergencies happen, and we will take them into consideration. If you experience an unforeseen emergency or illness, please contact us as soon as possible to reschedule your appointment. We appreciate your prompt notification. We value your time and our team's time, and we kindly request your cooperation in adhering to our cancellation policy. By booking an appointment at Belle âme artistry, you acknowledge and agree to the terms outlined in this cancellation policy.
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