By booking an appointment with BELORA, you agree to the following terms and conditions:
⸻
- Booking & Payments
• A non-refundable deposit is required to secure your booking. The remaining balance must be paid via bank transfer on the day of your appointment.
• Appointments are confirmed only once the deposit is received.
⸻
- Cancellations & Rescheduling
• You must provide at least 24 hours’ notice to reschedule your appointment. Deposits are non-refundable but can be transferred to a new booking if rescheduled in time.
• Cancellations within 24 hours of your appointment will result in a 50% charge of the service fee.
• No-shows will be required to pay in full before booking any future appointments.
⸻
- Late Arrivals
• Please arrive on time. A 10-minute grace period is allowed without communication, but after that, your appointment may be shortened or cancelled, and your deposit will not be refunded.
• If you are more than 15 minutes late, your appointment will be canceled, and you will be charged 50% of the service fee.
⸻
- Suitability & Results
• BELORA treatments are tailored to individual skin needs, but results vary. Multiple sessions may be required for certain skin concerns.
• Clients must disclose any medical conditions, allergies, or medications that could affect their treatment. BELORA is not responsible for any adverse reactions due to undisclosed conditions.
⸻
- Aftercare & Liability
• Aftercare instructions must be followed for the best results. BELORA is not responsible for any reactions due to improper aftercare.
• If you experience any concerns post-treatment, please contact us for advice.
⸻
- Age & Client Restrictions
• BELORA services are 18 and above.
• Facial and skincare treatments are available to women only. Other services such as teeth whitening are open to all clients unless stated otherwise.
⸻
- Health & Safety
• If you are feeling unwell, please reschedule your appointment. Clients with contagious skin conditions may be refused treatment.
• Please arrive with a clean face (no makeup) for your facial treatment.
⸻
- Refund Policy
• All deposits are non-refundable.
• If BELORA needs to cancel your appointment for any reason, you will be offered the option to reschedule or receive a full refund of your deposit.
⸻
- Policy Updates
• BELORA reserves the right to update these terms at any time. Clients will be notified of any major changes.
⸻
By booking with BELORA, you acknowledge and agree to these terms.