Terms & Conditions

By booking an appointment with BELORA, you agree to the following terms and conditions:

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1. Booking & Payments • A non-refundable deposit is required to secure your booking. The remaining balance must be paid via bank transfer on the day of your appointment. • Appointments are confirmed only once the deposit is received.

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2. Cancellations & Rescheduling • You must provide at least 24 hours’ notice to reschedule your appointment. Deposits are non-refundable but can be transferred to a new booking if rescheduled in time. • Cancellations within 24 hours of your appointment will result in a 50% charge of the service fee. • No-shows will be required to pay in full before booking any future appointments.

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3. Late Arrivals • Please arrive on time. A 10-minute grace period is allowed without communication, but after that, your appointment may be shortened or cancelled, and your deposit will not be refunded. • If you are more than 15 minutes late, your appointment will be canceled, and you will be charged 50% of the service fee.

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4. Suitability & Results • BELORA treatments are tailored to individual skin needs, but results vary. Multiple sessions may be required for certain skin concerns. • Clients must disclose any medical conditions, allergies, or medications that could affect their treatment. BELORA is not responsible for any adverse reactions due to undisclosed conditions.

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5. Aftercare & Liability • Aftercare instructions must be followed for the best results. BELORA is not responsible for any reactions due to improper aftercare. • If you experience any concerns post-treatment, please contact us for advice.

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6. Age & Client Restrictions • BELORA services are 18 and above. • Facial and skincare treatments are available to women only. Other services such as teeth whitening are open to all clients unless stated otherwise.

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7. Health & Safety • If you are feeling unwell, please reschedule your appointment. Clients with contagious skin conditions may be refused treatment. • Please arrive with a clean face (no makeup) for your facial treatment.

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8. Refund Policy • All deposits are non-refundable. • If BELORA needs to cancel your appointment for any reason, you will be offered the option to reschedule or receive a full refund of your deposit.

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9. Policy Updates • BELORA reserves the right to update these terms at any time. Clients will be notified of any major changes.

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By booking with BELORA, you acknowledge and agree to these terms.