Terms and conditions

Cancellations made 48 hours prior to appointment time will not incur any cancellation fee, if cancelled after 48 hours 50% of treatment cost is due. if you no show on the day full cost of services must be paid before anymore appointments will be able to be booked.

Black Raven Beauty is a proudly inclusive and safe space for everyone. We hold a zero tolerance policy towards: Racism, Homophobia, Transphobia, Ableism, Misogyny, Fatphobia, Discrimination against neurodivergent people. Any other form of hate, bigotry, or bullying. ❤️As a member of the LGBTQ+ and autistic communities, I am committed to maintaining a respectful and affirming environment. Any comments or behavior that make others feel unsafe or unwelcome will not be tolerated. 🛑 I reserve the right to cancel or refuse any appointment immediately if these values are not respected. If you’re booking with me, you’re agreeing to uphold this standard of respect. Thank you for helping make this salon a safe space for everyone. 🏳️‍🌈✨ - Vikki Munro She/ her Black raven Beauty

As a mother, i know how hard it is to make life work around babies and toddlers. since i work from home i am more than happy for you to take your little ones with you to your appointments, please let me know in advance so i can make sure i set aside a little extra time for you ❤️