Terms and Conditions

Welcome to Blossom and Glow - Skin & Wellness Studio. These terms and conditions govern your use of our website and your engagement with our services. By booking a treatment, purchasing products, or using our website, you agree to these terms and conditions. Please read them carefully. 1. General Information Services Provided: Blossom and Glow - Skin & Wellness Studio offers skin and holistic treatments designed to enhance your well-being. All treatments are provided by a licensed professional. Eligibility: Clients must be 18 years or older to receive treatments unless accompanied by a legal guardian who provides written consent. Consultations: All new clients are required to undergo a consultation before any treatment to assess suitability and ensure safety. 2. Appointments and Bookings Booking Process: All appointments can be made online, via Instagram DM. A non-refundable and non-transferable booking fee is required to secure your appointment, which will be applied to the total treatment cost. 3. Cancellation and Rescheduling Policy Cancellations: Cancellations made within 48 hours of your appointment will incur a charge of 50% of the treatment cost. No-shows will be charged the full treatment cost. Please see our Cancellation Policy for full details. Rescheduling: You may reschedule your appointment without penalty if done more than 48hours in advance. Rescheduling within the 48-hour window will be treated as a cancellation. Late Arrivals: Clients arriving more than 10 minutes late will not be seen, and the cancellation policy will apply. 4. Health and Safety Medical Disclosure: Clients are required to disclose any medical conditions, allergies, or medications prior to treatment. Failure to do so may result in adverse effects, for which Blossom and Glow - Skin & Wellness studio is not liable. COVID-19 and Illness Policy: For the safety of our staff and clients, please reschedule your appointment if you are feeling unwell. If you arrive at your appointment exhibiting signs of illness, we reserve the right to refuse treatment, and this will be considered a cancellation. 5. Payment and Pricing Payment Methods: We accept all major credit cards, debit cards, and cash. Full payment for treatments is due at the time of service, minus any booking fees already paid. Pricing: Prices for treatments are subject to change at any time without prior notice. However, once an appointment is booked, the quoted price at the time of booking will be honored. 6. Refunds and Returns Treatment Refunds: All treatments are non-refundable. If you are dissatisfied with your service, please speak with us immediately so we can address your concerns. Product Returns: Unopened and unused products in their original packaging may be returned within 7 days of purchase for a full refund. Opened products are non-returnable for hygiene reasons. 7. Liability Treatment Risks: By booking a treatment, you acknowledge and accept that certain treatments carry inherent risks. While we take every precaution, we cannot be held responsible for adverse reactions to products or treatments. Client Responsibility: It is the client’s responsibility to provide accurate information about their health and follow pre- and post-treatment care instructions. Failure to do so may result in negative outcomes, for which Blossom and Glow - Skin & Wellness Studio is not liable. Waiver: Blossom and Glow - Skin & Wellness Studio will not be liable for any injury, loss, or damage sustained by any client as a result of the use of our services or products, except where required by law. 8. Privacy Policy Client Information: We respect your privacy. All personal information shared with Blossom and Glow - Skin & Wellness Studio will be kept confidential and used solely for the purpose of providing services. For more details, please see our Privacy Policy. Third-Party Sharing: We do not share your personal information with third parties without your consent, except as required by law. 9. Gift Certificates and Vouchers Validity: Gift certificates and vouchers are valid for 3 months from the date of purchase unless otherwise specified. They cannot be exchanged for cash or used for gratuities. Non-Transferable: Gift certificates and vouchers are non-transferable and must be used by the recipient or person specified at the time of purchase. 10. Changes to Terms and Conditions Modifications: Blossom and Glow - Skin & Wellness studio reserves the right to modify or update these terms and conditions at any time. Any changes will be posted on our website. Continued use of our services after such changes constitutes acceptance of the new terms. 11. Contact Information If you have any questions or concerns regarding these terms and conditions, please contact us via: Direct message our Instagram page. Messages will be picked up there. By using our website and booking treatments with Blossom and Glow - Skin & Wellness studio, you acknowledge that you have read, understood, and agree to abide by these terms and conditions. Thank you for choosing Blossom and Glow - Skin & Wellness Studio. We look forward to serving you!