Terms & Conditions

My Space

My groovy little salon is located at my home in a separate building. Unfortunately there are no toilet facilities in the building so please use the little girls room before attending your appointment.

I also do not allow children in the salon as there are dangerous tools and equipment being used. If you attend your appointment with an under 16 in tow, I will have to reschedule this appointment.

Deposit

In order to secure your appointment, I do require a 20% deposit from all first time clients. This will be taken automatically when booking through my website.

Timings

Please arrive to your appointments on time.  If you are more than 10 minutes late to your appointment, I cannot guarantee we will have time to achieve your desired design or treatment due to timings between clients. 

As I work from home, I do not have a waiting area for clients so please don’t arrive too early as you will have to wait outside till I’m finished with my previous client. 

Cancellations

If your appointment is cancelled 48 hours before your appointment, you will be required to pay 50% of the treatment booked which will be deducted from the 20% deposit.

If your appointment is cancelled 24 hours before your appointment, you will be required to pay 100% of the treatment cost which will be deducted from the 20% deposit.

The deposit amount will be deducted from the final balance.

Failure to comply with these conditions will unfortunately result in no future appointments being able to be booked.

No Shows

If you fail to turn up for an appointment, all future appointments will be cancelled and you will still be required to follow 24 hour cancellation policy stated above.