1. Bookings & Deposits – Deposits may be required for longer appointments and are non-refundable if cancelled/rescheduled with <48 hours notice.
2. Cancellations/No-Shows – <48hours notice = 50% charge (or full deposit). Life happens – just let us know ASAP! If you do not attend you appointment, full service cost will be charged.
3. Lateness – More than 15 mins late may mean a shortened or rescheduled appointment (full price still applies).
4. Children & Guests – Please only bring children/guests who have appointments (safety first!).
5. Patch Tests – Required 48 hours before any tint/colour service (new clients or 6+ months since last one).
6. Photos & Social Media – We love sharing our work! You give permission for photos/videos of your results to be used on our socials & website. Want your face cropped or no photos at all? Just say the word – we’ll respect it 100%.
7. Payments – Cash, card or contactless – full payment at the end of your appointment.
8. Loyalty & Referral Offers – Non-transferable, non-cash, and we can change/withdraw them anytime.
9. Health & Satisfaction – Tell us about allergies/conditions. Not happy? Let us know within 2 days and we’ll fix it free (no refunds, but we’ll make it right!).
10. Prices & Belongings – Prices may vary/change. We’re not responsible for lost/damaged items.
11. Privacy – Your data is safe and only used for bookings & occasional offers (opt out anytime).
Thank you for choosing Bonito – can’t wait to pamper you!
Tia & the team x
(Rushden · Updated November 2025)
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