A £10 non-refundable deposit is required to secure your appointment. The remaining balance is to be paid in CASH on the day. Deposits are non-refundable, however can be transferred to another appointment if rescheduled prior to 24 hours notice. Your appointment may only be cancelled with more than 24 hours notice. A new deposit will be required for further appointments if cancelled less than 24 hours prior. For appointments cancelled within the 24 hour notice period, your appointment will be charged in full. Further appointments will be unable to be scheduled until outstanding charges have been paid.
Please send me a quick text or Instagram DM if you are running late. I allow up to 15 MINUTES lateness - anything over that and your appointment will be cancelled if the treatment cannot be adjusted. If I am able to adjust the treatment, I will always try to make it work, but the full price for the original appointment will still be charged. Appointments cancelled due to lateness will be treated as no shows, and a 100% charge will apply.
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