Terms & Conditions

APPOINTMENTS & CANCELLATIONS

Please note that if you no-show your appointment, the full cost of your service will be charged.

If you need to cancel or reschedule your appointment, I kindly ask for at least 24 hours’ notice. Appointments cancelled or rearranged within 24 hours will incur a 50% charge of the booked service.

If you have previously no-showed an appointment and would like to book again, full payment will be required in advance to secure your appointment.

ATTENDING YOUR APPOINTMENT

To help create a calm and relaxing environment and due to limited space, I am unable to accommodate plus ones or children at appointments.

BOOKING THE CORRECT SERVICE

When booking online, please ensure you select the correct service and nail art option. Examples of the different nail art levels can be found on my page.

If you’re unsure what to book, please send me a message before booking and I’ll be happy to help. Choosing the correct service allows me to set aside enough time to create the nails you’d love.

ARRIVING LATE 

Please try to arrive on time for your appointment. If you are 15 minutes or more late, I may need to cancel your appointment and the full service amount may be charged, as arriving late can affect the rest of the day’s bookings. 

IF YOU’RE FEELING UNWELL

If you are feeling unwell, please let me know as soon as possible so we can rearrange your appointment. This helps protect both myself and other clients, and is greatly appreciated.

Thank you so much for your understanding and support. I can’t wait to see you at your appointment! 🤍