Terms and Conditions

Terms and Conditions By booking an appointment with Charlie Mae, you agree to the following terms and conditions: 1. Salon Environment: • The salon is located outdoors and operates without running water or access to toilet facilities. • Nail extensions are not offered. • In the event of a nail break, all nails will need to be cut down for uniformity. 2. Booking and Payment: • A non-refundable deposit of £12 is required at the time of booking. • Deposits can be carried over if the appointment is rescheduled more than 48 hours in advance. • Cancellations within 48 hours of the appointment will incur a £20 cancellation fee in addition to the deposit. • No-shows will be charged 100% of the booking fee. 3. Appointment Policy: • A 15-minute grace period is allowed. If you are later than this, the appointment may be cancelled, and a cancellation fee will apply. • Card details are securely saved to charge outstanding fees for no-shows or late cancellations if payment is not made on the day. 4. Payments: • Payments can be made via cash or card. 5. Respect and Confidentiality: • Rudeness will not be tolerated, and the salon is a safe, respectful space for all clients. • Conversations within the salon are confidential. By proceeding with your booking, you confirm that you understand and accept these terms. Thank you for choosing Charliemae_nailartist