1. Appointments and Deposits
- A 20% deposit is required at the time of booking to secure your appointment.
- Deposits can be paid online or in person, as specified during booking.
- Your appointment will not be confirmed until the deposit has been received.
2. Cancellations and Rescheduling
- Cancellations or reschedules made within 24 hours of your appointment time will result in loss of your deposit.
- Cancellations made more than 24 hours in advance may be rescheduled to another available date and time.
- In the event that CHAROSE Beauty Treatments must cancel or reschedule your appointment, your deposit will be transferred to a new date or refunded upon request.
3.Refunds
- Deposits are non-refundable if you cancel or reschedule within 24 hours of your appointment.
- No refunds will be given for missed appointments or no-shows.
4. Late Arrivals
- Please arrive on time for your appointment.
- Clients arriving more than 15 minutes late may need to reschedule, and the deposit will be forfeited.
5. Health and Safety
- Please inform us of any medical conditions, allergies, or skin sensitivities prior to your treatment.
- We reserve the right to refuse treatment if it may not be safe to proceed.
6. Liability
- CHAROSE Beauty Treatments is not responsible for any adverse reactions that occur if full and accurate health information is not disclosed by the client.
- All services are provided at the client’s own risk.
7. Changes to These Terms
- CHAROSE Beauty Treatments reserves the right to update or modify these terms at any time.
- The latest version will always be available on our website.