Terms and Conditions

• CANCELLATIONS Please give as much notice as possible if you need to cancel or move your appointment. Any cancellations made within 24 hours or less will be charged 50% of the appointment value. • MISSED APPOINTMENTS We understand things come up and you may need to move your appointment. However any missed appointments without notifying us will be required to pay the full amount of the appointment value. • LATE ARRIVALS Please note that if you are 15 minute late for your appointment we may have to reschedule your service if it cannot be completed in the remaining time frame. All attempts to reschedule in a timely manner will be made. If we do not hear from you 15 or more minutes into your scheduled appointment time this is considered as a ‘No Show’ and will be treated as a missed appointment. • BOOKING APPOINTMENTS Card details will be captured when any appointments are made. This is the card that will be charged back if any fees are needed to be paid.