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Terms & Conditions

Terms & Conditions

No Show Policy

The no-show fee will be charged the full service price to those who do not show up to an appointment. After a no-show you will not be able to book an appointment unless it is paid in full at the time of booking. ​ ​This business enforces a cancellation policy on select services and reserves the right to charge a cancellation fee for any no-shows and late cancellations. Note that you may be considered a no-show if you are late for your scheduled appointment, and it is up to the business to decide whether the fee is applied.

We understand that things can happen last minute and we will be sympathetic in certain circumstances. Regrettably, we have had to put these measures in place because of the sheer volume of non-arrivals and on-the-day cancellations we have had.


Gift Cards

Gift cards will expire 6 months from the purchase date. Gift cards cannot be refunded once purchased.


Lateness / No Show

If your late you will need to let us know, if you haven’t done so you shall receive a call 10 minutes after your booking time. If you don’t answer or call back after 20 minutes passed your time of booking you will be charged. This is to enforce our policy and time that has been neglected to proceed for the appointment.

Cardiff Bay Business Centre, Cardiff, CF24 5EL, GB

07464 979252

Monday: 8:00 - 19:30 · Tuesday: 15:00 - 19:30 · Wednesday: 8:30 - 24:00 · Thursday: undefined:00 - 7:30 · Saturday: 18:00 - 20:30 · Sunday: 8:30 - 19:30

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