DEPOSIT
• A non-refundable deposit is required to secure all appointments (excluding lash infills).
• This deposit will go toward the total cost of your treatment.
• Deposits must be paid at the time of booking. Unpaid deposits will result in your slot not being reserved.
CANCELATIONS
• Cancellations or reschedules must be made at least 24 hours before your appointment to avoid charges.
• Appointments cancelled or rescheduled with less than 24 hours will incur a 50% charge of the booked service.
• No shows or cancellations within 5 hours will be charged 100% of the appointment cost.
LATE ARRIVALS
• Please arrive on time for your appointment.
• If you are more than 15 minutes late, I may not be able to complete your treatment, and the appointment may be treated as a no show.
REFUNDS
• All services are non-refundable.
• However, I am happy to offer adjustments within 72 hours if you are not fully satisfied and ensuring aftercare has been followed correctly.
TIMING OF SERVICES
• Lash Refills are recommended every 2–3 weeks to maintain the best results.
• Appointments scheduled after 3 weeks will be treated as a full set due to the amount of regrowth and required work.
Services
Treatments