On the day of your appointment I ask you to arrive on time, if travelling via vehicle or public transport please take into account travel time including any road works and/or closures and plan your journey.
If you arrive late & within 15 minutes after your scheduled start time I may not have time for nail art or fixing broken nails, even if you’ve booked this service in.
Arriving late by 15 minutes or more past your appointment start time will result in me running into other clients booked appointment/s and I will not be able to complete your treatment as per my training or industry standards. Your appointment will be classed as a no show and you will incur fees as per my policy.
Do NOT turn up to your appointment with a cough, cold and/or sore throat, Please cancel as soon as possible, fees as above will still apply. Clients turning up ill will be turned away and fees will be classed as a no show and fees apply as above.
You can cancel or reschedule your appointment for free 24 hours before your appointment start time.
Clients that cancel with less than 24 hours notice will be charged 50% of treatment value.
Clients that do not show up will be charged 100% for treatment value & will not be able to book again until paid.
Cancelling with less than 24hours notice REGARDLESS OF THE REASON will incur costs as per my policy.
Failure to adhere to my policy will result in future appointments being cancelled until payment is made.
Wootton Avenue, Peterborough, PE2 9EE, GB
Monday: 10:00 - 18:00 · Tuesday: 11:00 - 18:00 · Wednesday: 10:00 - 18:00 · Thursday: 11:00 - 18:00 · Friday: 10:00 - 16:00