Home
Terms & Conditions

Terms & Conditions

Terms of Service

  • clients wanting lash lifts & brow laminations MUST have a patch test completed atleast 24-48 hours prior to the appointment
  • I am able to offer a free fix of a treatment you are unsatisfied with, as long as I am notified within 48 hours after the initial appointment. the rectification must be carried out within 7 days of notification UNLESS it is not physically possible
  • Aftercare cards for lash extensions are available for FREE at your appointmen, alternatively this information can be found on my instagram
  • i may ask at your appointment if you are happy for me to take photos of m work, if you do not wish for me to do so, please specify on your consultation form
  • Please where possible do not arrive any earlier or later than your appointment time as I may be with another client

Cancellation and refund policies

  • Clients may be required to cancel or reschedule appointments at least 48 hours in advance. 

  • Clients who miss an appointment without notice may be charged the full amount. 

  • All services are non-refundable. 
  • if you arrive later than 10 minutes to your appointmen, unfortunately we will have to reschedule your appointment as I will not have enough time to carry out the treatment.

By booking with me, you are agreeing to my terms and conditions


Middlemarch Road, Dereham, NR19 1EQ, GB

07935 325422

Monday: 9:00 - 20:00 · Wednesday: 12:00 - 20:00 · Thursday: 9:00 - 20:00

Powered by Solo© 2026 EM beauty and massage