Booking Policies

**Deposits** A non-refundable 20% deposit is required to secure all appointments. This goes toward your total and is deducted on the day of service. If you reschedule with enough notice, your deposit will transfer once. No-shows or last-minute cancellations forfeit the deposit. **Cancellations & Reschedules** - Please give at least 24 hours’ notice to reschedule. - Less than 24 hours’ notice = Deposit forfeited - No-shows = Deposit forfeited These policies protect your time, our time, and the integrity of our schedule. **Running Late?** If you’re running late, please let us know as soon as possible. - Arrivals beyond 10 minutes late may result in a shortened service. - Arrivals over 15 minutes late may be considered a no-show. We do our best to accommodate — but we also run a tight schedule to respect every client’s time. **Payment** - EFTPOS available - Cash - Afterpay - Deposits paid via Website at time of booking **No-Show Policy** Missed appointments without contact are automatically canceled and 20% booking fee is forfeited. Repeat no-shows will be blocked from rebooking. **Children & Guests** To maintain a calm and safe environment, no extra guests or children are permitted in the studio during treatments. We thank you for respecting this policy. **New Clients** All new clients must complete a consultation form prior to their first visit. Please arrive 5–10 minutes early if you haven’t filled this online. **Reminders** Text and email reminders are sent 48 hours before your appointment. It is your responsibility to ensure your contact details are up to date. **Policy Agreement** By booking with EVOLVED Beauty & Brow Services, you agree to these terms. They’re here to protect everyone’s time, safety, and experience. **POLICY ACKNOWLEDGEMENT & CONSENT** By signing below, I confirm that: - I have read and understood the EVOLVED Beauty & Brow Services booking and salon policies. - I agree to follow all policies relating to deposits, cancellations, lateness, and studio expectations. - I understand that failure to follow these policies may result in cancellation fees or restrictions on future bookings.