1. General Information
Faced Beauty and Aesthetics is a beauty and aesthetics business based in Crawley, West Sussex. We provide beauty treatments, lash services, and training courses. These Terms apply to all visitors, clients, and users of our website and services.
2. Appointments & Bookings
- All appointments must be booked via our official booking system or by contacting us directly.
- A non-refundable deposit may be required to secure your booking. The amount will be clearly stated at the time of booking.
- Appointments are not confirmed until the deposit has been received.
- By booking an appointment, you agree to provide accurate and up-to-date contact information.
3. Cancellations & Rescheduling
- A minimum of 48 hours’ notice is required to cancel or reschedule an appointment.
- Cancellations made with less than 48 hours’ notice will result in loss of the deposit + a cancellation fee.
- No-shows will forfeit their deposit and may be required to pay in full.
- We reserve the right to cancel or reschedule appointments due to unforeseen circumstances. In such cases, deposits will be transferred or refunded.
5. Payments
- We accept payments via [list accepted payment methods, e.g., bank transfer, cash , card on file]
- Prices are subject to change at any time without prior notice.
6. Refund Policy
- Treatment deposits are non-refundable.
- Refunds are only issued in exceptional circumstances and at our sole discretion.
7. Medical Conditions & Patch Tests
- Clients must inform us of any medical conditions, allergies, or recent treatments that may affect their service.
- Patch tests are required for certain treatments and must be completed at least 24–48 hours prior to your appointment.
- Failure to attend a required patch test may result in your appointment being cancelled and the deposit forfeited.
8. Website Use
- All content on this website, including text, logos, designs, and images, is the property of Faced Beauty and Aesthetics and is protected by copyright laws.
- You may not reproduce, distribute, or use any content without prior written consent.
- You must not use this website for any unlawful or harmful purpose.
9. Liability
- Faced Beauty and Aesthetics will not be held liable for any indirect, incidental, or consequential damages arising from the use of our website or services.
- All treatments are carried out following industry best practices. However, results may vary, and we cannot guarantee specific outcomes.
- Clients are responsible for following aftercare instructions provided to them.
10. Privacy & Data Protection
- Your privacy is important to us. We collect and process personal data in accordance with the UK GDPR and Data Protection Act 2018.
- For more information on how we collect, use, and store your data, please see our [Privacy Policy].
11. Changes to These Terms
We may update or modify these Terms at any time without prior notice. Changes will be effective immediately upon posting on this website. Continued use of the website after changes constitutes your acceptance of the new Terms.
12. Contact Information
For any questions regarding these Terms and Conditions, please contact us at:
Faced Beauty and Aesthetics
📍 Crawley, West Sussex
📧 Elliegshaw@icloud.com
📱 Instagram: @facedbeautyandasethtics