Please let me know asap if you cannot make your appointment, there will be no charge but your next appointment will lead to needing 50% non refundable deposit upfront if you cancel less than 24 hours before. There is a grace period of 15 minutes, the service cannot go ahead if you are any later than this. No shows will be banned.
If you are unhappy with your service, I will gladly work with you to fix it, but due to the nature of the service, i can not offer refunds.
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