A £10 deposit is required for all nail & spray tan appointments via my booking system only. A £20 deposit is required for all custom tattoo appointments & a £10 deposit for flash tattoo appointments via my booking system only. Your deposit will be deducted from your total when you pay on the day. Your remaining balance is to be paid cash, card or bank transfer. Deposits are non-refundable but transferrable to another date (unless within 48hrs of your appointment time). If your appointment is cancelled... ...before 48hrs - your deposit will be added to your account as credit for future bookings. ...within 48hrs - your deposit will be lost and a new deposit will be required to rebook. ....no shows - 100% of your treatment cost will be charged. If you do not want credit for your deposit, your deposit will be lost - I do not offer refunds on deposits under any circumstances as this covers my admin & design time. I do not offer refunds on any of my services. I reserve the right to refuse service if I feel it is unsafe or unsuitable to proceed.
Please arrive to your appointment on time, leaving time to find parking and walk over (see next slide for nearby parking & public transport). I offer a 10 minute grace period, after this your appointment may need to be altered or cancelled to accommodate time lost. Cancelled appointments due to this count as a no show. Please attend your appointment alone unless discussed with me beforehand. I do not allow unsupervised children in the salon due to health & safety requirements. If a guest is agreed with me, disruptions will result in your guest waiting outside. I do not infill another nail tech’s work - if you are a new client with product already on your nails, please book a soak off too. I do not soak off acrylic.
Do not drink alcohol within 12hrs of your appointment. Please avoid caffeine before your appointment. Please make sure you eat before your appointment. Failure to comply with these policies or a change in contraindications could result in your appointment being rescheduled or cancelled with loss of deposit. Please do not use numbing cream for your appointment as it can interfere with the tattooing & healing processes. Please bring a valid form of ID to your appointment - no under 18s under any circumstances.
Please let me know if you are pregnant, breastfeeding or have sensitive/allergies, before booking. Patch tests are not required but recommended. If you do not want a patch test, you will be required to sign a waiver before your spray tan. Tan may transfer to clothing or sheets, but should easily wash out. Please feel free to wear your own underwear but disposable underwear is available.
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