Terms and Conditions

To secure an appointment, I require a non-refundable booking fee. This fee will be discounted off the cost of your treatment. Payment is made when you initially book. I require at least 24hours notice for any clients that need to cancel. If you cannot provide this notice it will result in the loss of your booking fee and the remaining amount of the appointment is due unless extreme circumstances. If you, or someone within your household, has become unwell and/or has a contagious illness, please contact me as soon as possible to reschedule your appointment. I'd like to give every available minute possible to applying your lashes. So please arrive at your appointment, whether it is for an infill or full set, with NO eye makeup on. Eye makeup can affect lash extensions and removing it takes up time and eats into the slot you have paid for. Please arrive at your appointment on time. If you arrive early, please wait until your allocated slot as I may be with another client, preparing for your appointment or even tending to personal matters. If you are late, please note that the time will come out of your allocation which may result in less lash coverage. After 15 minutes the appointment will be classed as a no show. Due to my insurance, children and/or pets are not allowed. Also, because of the size of my lash room, unless prearranged, friends and family members are not permitted during your appointment. Due to the high quality of products I use, I will not infill another technicians work. A removal and full set would be required in this instance.