Glo Code – Terms & Conditions
By booking an appointment with Glo Code, you agree to the following terms and conditions.
- Patch Tests: Patch tests are non-negotiable and must be completed at least 24 hours before your appointment. Failure to complete a required patch test may result in your treatment being cancelled.
- Appointments: Please arrive on time for your appointment. Late arrivals may result in your treatment being shortened to avoid impacting other clients.
- Deposits: A 20% deposit is required at the time of booking to secure your appointment.
- Cancellations & No Shows: Cancellations made within 24 hours of your appointment, or failure to attend, will be charged 100% of the treatment cost.
- Refunds: Deposits and treatments are non-refundable.
- Consultations: Consultation forms should be completed as soon as possible after booking your appointment to ensure your treatment is suitable and safe.
- Medical Information: Clients must provide accurate information regarding any medical conditions, allergies, medications, or skin sensitivities before treatment. Any changes to your health or medical information must be communicated before future appointments.
- Guests: Please attend your appointment alone. No additional guests are permitted unless agreed in advance.
- Treatment Suitability: Glo Code reserves the right to refuse or adapt any treatment if it is considered unsuitable or unsafe.
- Results: Treatment results can vary from person to person depending on individual skin, hair type, lifestyle, and aftercare. Results cannot be guaranteed.
- Aftercare: Clients are advised to follow all aftercare guidance provided to maintain results and support skin health.
- Right to Refuse Service: Glo Code reserves the right to refuse service if policies are not followed or if a treatment is deemed inappropriate.