Terms and Conditions

All appointments require a deposit, the remainder will be paid at your appointment. You can cancel or reschedule your appointment once for free 24 hours before your appointment. Please ensure you contact me via WhatsApp to make any changes. Online consultation forms. Please let me know of any allergies or health conditions by filling in the consultation form with your booking. If you develop an allergy or health conditions as a regular client, please let me know. Nail appointments Please come to your appointment with bare nails, unless you are booked in for a removal (with gel nails that have been applied by myself only). This ensures that I can check and maintain the health of your natural nails. Nail repairs are free within 48 hours of your appointment. Please notify me by WhatsApp. After this time frame, any repair, colour change change of mind is 100% chargeable. Nail art Anything more than a plain colour is considered as a nail art add on. Please ensure that this has been added to your booking, this will allow enough time for your appointment. Lateness, cancellations or no shows. Please arrive on time. As the Glossed by Simone studio is a private studio, there is no waiting area available. If you are early, please feel free to visit the site cafe until your appointment time. If I am running late, I will of course inform you in a good amount of time. Please message me if you are running late. There is a 15 minute late grace period, up to 20 minutes late can make my day run behind so I may have to apply a lateness fee. I have the right to downgrade your appointment (should there be any time to do with the remainder of your appointment time), charge full price or cancel. Anything 30 minutes or more, will be a cancellation and 100% appointment charge. For those who no show more than twice with no reason or contact, will unfortunately be blocked from making any future bookings at the Glossed by Simone studio.