Terms and conditions1. Appointments & Bookings • All services are provided by prior appointment. • Walk-ins are accepted based on availability. • Please arrive at least 10 minutes before your scheduled appointment. 2. Cancellations & Refunds • Cancellations must be made at least 4 hours before the appointment time. • No refunds will be provided for missed appointments or late arrivals. • Prepaid services or packages are non-refundable but can be rescheduled. 3. Service Guarantee • We aim to provide complete customer satisfaction. • If you are not satisfied with the service, please inform the salon within 24 hours. • Adjustments can be made within 3 days of the original service. 4. Health & Safety • Clients must inform staff about any allergies or skin sensitivities before the service. • The salon uses professional and hygienic products. • The salon will not be responsible for any allergic reactions not disclosed prior. 5. Personal Belongings • Please take care of your personal belongings. • The salon is not responsible for loss or damage to personal items. 6. Behaviour & Conduct • We maintain a respectful and professional environment. • Abusive language or inappropriate behaviour will not be tolerated. 7. Pricing & Payment • All prices are subject to change without prior notice. • Full payment is due at the time of service. • We accept cash, card, and digital payments. 8. Privacy Policy • Personal information shared with us will remain confidential. • Photos or videos taken for promotional use will require client consent