Terms & Conditions

Appointments & Amendments

We kindly ask that any changes to your appointment are made at least 48 hours in advance. This allows us to offer your appointment time to other clients.

Cancellations & No-Shows

Appointments cancelled within 48 hours, or missed without notice, will incur a charge of 50% of the booked service. Clients who miss two appointments without notice will no longer be able to make future bookings.

Booking Payments

To secure your appointment, card details are required at the time of booking via our website.

• A 30% deposit is required for all new clients
• A 20% deposit is required for returning clients

All booking payments are deducted from your final balance on the day of your appointment.

Skin Testing

For your safety, a skin test must be completed at least 48 hours prior to any colour service. Without this, we are unable to proceed with your appointment.

Age Policy

We are pleased to offer colour services to clients aged 16 and over.