Cancellations:
Appointments may be cancelled or rescheduled free of charge up to 48 hours prior to the scheduled appointment time. Cancellations or rescheduling requests made within 48–24 hours of the appointment will incur a charge of 50% of the total booking cost. Any cancellations made within 24 hours of the appointment, or failure to attend the appointment without notice (“no-show”), will result in the full booking amount being charged to the card provided at the time of booking.
Deposits are non-refundable under any circumstance. No refunds will be issued after services are provided.
When paying your £10 deposit it may include a booking fee of around 47p. The 47p is the websites own charge , seperate from the deposit paid to me and is not included in your total amount due.
Please contact me if you require an appointment before 9AM , this can be arranged. Please note- Appointments prior to 9AM will include a £15 OOH Charge. Unless the date is advertised by me for specific events such as Ascot.