Terms and Conditions at HKS Beauty By booking an appointment with HKS Beauty, you agree to the following terms and conditions. Please read carefully before confirming your appointment. ⸻ 1. Appointments & Bookings • All appointments must be booked in advance through the official booking platform or directly via communication with HKS Beauty. • A non-refundable deposit may be required to secure your appointment. The deposit amount will be deducted from your total at the time of service. • You will receive a confirmation of your appointment once your booking is accepted. ⸻ 2. Cancellations & Rescheduling • I require at least 48 hours’ notice for cancellations or rescheduling. Cancellations made with less than 48 hours’ notice may result in the loss of your deposit. • No-shows or cancellations with less than 24 hours’ notice may be charged up to 100% of the service fee. ⸻ 3. Late Arrivals • Please arrive on time for your appointment. If you are more than 10 minutes late, we may need to shorten or reschedule your appointment, and the full service fee may still apply. ⸻ 4. Refund Policy • HKS Beauty does not offer refunds on any services rendered. If you are unhappy with the results, please contact us within 48 hours and we will aim to resolve the issue with a correction appointment if appropriate. • Products sold are non-refundable unless faulty. ⸻ 5. Client Health & Safety • It is your responsibility to inform us of any allergies, sensitivities, or medical conditions prior to your appointment. • HKS Beauty reserves the right to refuse service to anyone presenting with a contraindication (e.g., active eye infection, broken skin, etc.). • If you experience an allergic reaction or irritation, please contact me immediately. A patch test is be required for certain treatments and must be done at least 24 hours prior to your appointment. ⸻ 6. Children & Guests • Due to health and safety regulations and to ensure a relaxing environment, we kindly ask that you do not bring children or additional guests to your appointment. ⸻ 7. Aftercare • It is your responsibility to follow the aftercare instructions provided for each treatment. Failure to follow proper aftercare may affect the longevity or results of your service. • HKS Beauty is not responsible for outcomes affected by improper aftercare. ⸻ 8. Photography & Consent • Before and after photos may be taken for documentation and marketing purposes. You will be asked to sign a photo consent form. You may opt out if preferred. • Photos used for social media or promotional purposes will be shared respectfully and never without your permission. ⸻ 9. Privacy Policy • Your personal information will be handled in accordance with data protection laws. We will never share your information with third parties without your consent. ⸻ 10. Right to Refuse Service • HKS Beauty reserves the right to refuse service to anyone who is disrespectful, abusive, or poses a risk to the safety and wellbeing of staff or clients. ⸻ 11. Agreement By booking with HKS Beauty, you confirm that you have read, understood, and agreed to these terms and conditions.
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