Please read before booking your appointment:
Deposits
A 20% non-refundable deposit is required at the time of booking to secure your appointment. No appointment is confirmed without a deposit.
Cancellations & Rescheduling
A minimum of 48 hours’ notice is required to cancel or reschedule your appointment. Failure to do so may result in loss of your deposit or full payment being required.
Late Arrivals
Please arrive on time. If you are more than 10–15 minutes late, your appointment may need to be shortened or cancelled, and your deposit may be lost.
No Shows
Failure to attend your appointment without notice will result in being charged 100% of the treatment cost before any future bookings can be made.
Infills Policy
Infills must be booked within 2–3 weeks. At least 40–50% of lashes/extensions must remain; otherwise, this will be charged as a full set.
Treatment Suitability
Please inform me of any allergies, medical conditions, or sensitivities prior to your appointment. I reserve the right to refuse treatment if deemed unsuitable.
Children & Guests
To maintain a calm and safe environment, no extra guests or children are permitted unless agreed in advance.
Aftercare
Proper aftercare must be followed to maintain results. I am not responsible for issues caused by poor aftercare.
Refunds
Due to the nature of the services, refunds are not given. However, if you experience any issues, please contact me within 48 hours so I can resolve this for you.
Right to Refuse Service
I reserve the right to refuse service to anyone who is rude, disrespectful, or arrives under the influence.
Thank you for choosing House of E.B