Welcome to House Of MM Brands! By booking an appointment or using our services, you agree to the following terms and conditions. Please read them carefully.
Appointments and Booking Policies
- All appointments require advance booking, subject to availability.
- Please arrive on time. Late arrivals of more than 20 minutes may result in reduced treatment time or rescheduling, depending on the service.
Cancellation and Rescheduling Policy
- We require at least 12/24 hours’ notice for cancellations or rescheduling.
- Deposits may be non-refundable if proper notice is not given.
Health and Safety
- Clients must disclose any medical conditions, allergies, or sensitivities prior to treatment.
- We reserve the right to refuse service if a client’s health condition contraindicates the treatment.
Age Policy
- Certain services may be restricted to clients over 18, in accordance with local regulations.
Results and Aftercare
- Results of treatments may vary depending on individual factors such as skin type, lifestyle, and adherence to aftercare instructions.
Refunds and Complaints
- Refunds are not provided for completed services. If you are dissatisfied, please contact us within 5 days of your appointment, and we will work to resolve your concerns.
- Products purchased are non-refundable unless defective.
Pricing and Payments
- All prices are subject to change without prior notice.
- Payment is due upon completion of services. We accept cash and bank transfer.
- Promotional offers and discounts cannot be combined unless otherwise specified.
Confidentiality and Privacy
- All client information is kept strictly confidential in accordance with [applicable data protection laws, e.g., GDPR].
- By providing your contact details, you consent to receiving appointment confirmations and reminders. Marketing communications require explicit opt-in.
Liability
- Clients are responsible for following pre-treatment and aftercare advice provided by their technician or practitioner.
Changes to Terms and Conditions
- House Of MM Brandsreserves the right to modify these terms and conditions at any time. Updates will be made available on our website or at the clinic.
Contact Us
If you have any questions about these terms and conditions, please contact us at: